Banana Pi M5 - USB Devices not detected

We have had 3 Banana Pis so far that do not detect any USB devices plugged into them.

If a flash drive with an LED is plugged in I can see the LED turn on but cannot see it listed with lsusb.

There was a photo printer attached to it and it was working for almost a month until it stopped.

I appreciate any help with this matter.

If you are using Armbian, this way you ask