Banana pi w2 interfaces is not working correctly

Hello everyone. I have W2 NAS Router, need to install Linux and write iptables rules.

I have install more than 10 different Operating Systems, but both USB ports not working. Is it hardware based error? Can You help me?

we have test tested this , no problem. Could you please tell me how he connected the NAS? Please provide a picture and the operation process log for analysis