Banana PI M5 No power or LED

I just got my banana PI M5 from ali express. when conned to USB C using charger there is no PWR LED. i tried connecting to PC still no PWR LED or none of the lights come on. I was following this guide and at step 2 of " Install Image with Usb Burning Tool" the LED never comes on or the USB is recognized in PC. Please help.

… or Install it without USB burning tools:

My BPI-M5 initially had no LED lights using the USB-C power. I tried a different, more powerful charging device and then I got lights. Perhaps you could try a different power source.